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Return Policy of TransCPG
Effective Date:10/03/25
1. Introduction
At TransCPG, we aim to ensure customer satisfaction. This Return Policy outlines the terms under which products can be returned through our platform (https://vain.transcpginc.com/). For any questions, contact us at hello@transcpginc.com.
2. Return Eligibility
A product may be eligible for return if:
It is defective, damaged, or incorrect.
It does not match the description on the platform.
It is returned within the specified return period (e.g., 7-14 days from delivery).
It is unused, in original packaging, with all accessories and tags.
3. Non-Returnable Items
The following items cannot be returned:
Perishable goods (food, flowers, etc.).
Personal care and hygiene products.
Items marked as non-returnable.
4. Return Process
Submit a return request via the platform.
Our team will review the request and provide further instructions.
The product must be returned as per the provided instructions.
Upon verification, a refund or replacement will be issued.
5. Contact Us
For any return-related inquiries, contact us at hello@transcpginc.com.
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